SWANNIE’S ON THE SEA VOUCHER
TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before purchasing a voucher. By purchasing a Swannie’s on the Sea voucher, you agree to be bound by these Terms and Conditions.
These Terms and Conditions relate both to the sale of vouchers and attendance at the event. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).
Swannie’s Restaurant Pty Ltd ATF Swannie’s Unit Trust (ABN: 94 300 154 748) (“Swannie’s”) is a food and beverage venue in Southport Queensland. As part of the services it offers, Swannie’s hosts luxury yacht cruises on the Gold Coast Broadwater in conjunction with crystal blue yacht charters in a package with a tapas dinner and drink special (Swannie’s on the Sea).
Swannie’s sells vouchers to Swannie’s on the Sea in house and may also engage 3rd parties as ticket sellers and distributers.
VARIATION TO TERMS AND CONDITIONS
Swannie’s may vary these Terms and Conditions at any time by updating them. Any variations will only apply to voucher purchases made after these Terms and Conditions have been updated.
THIRD PARTY SELLERS AND DISTRIBUTERS
Swannie’s may engage 3rd parties as sellers and distributers of Swannie’s on the Sea vouchers. Swannie’s. 3rd parties are provided with a Recommend Retail Price for the vouchers however Swannie’s accepts no responsibility for the prices set by 3rd party sellers and distributers.
Each voucher is also sold subject to any additional terms and conditions of the Seller and distributor for the particular event (“Seller's Terms”). The Seller's Terms will be disclosed by the Seller or distributor prior to the sale of any Swannie’s on the Sea voucher by the Seller or Distributor. The Seller’s Terms are separate to Swannie’s and Swannie’s accepts no responsibility for the Seller’s Terms.
CRYSTAL BLUE YACHT CHARTERS (CRYSTAL BLUE)
Crystal Blue is a 3rd party yacht charter service that offers yacht cruises for charter to the public and businesses. Swannie’s charters Crystal Blue for the provision of the yacht cruise part of the Swannie’s on the Sea package.
Crystal Blue is a licensed, registered and insured commercial charter company and is responsible for the operation of the yacht cruise. Crystal Blue is responsible for and insured for any event of injury or accident that may occur on the yacht cruise.
GENERAL TERMS AND CONDITIONS
Swannie’s on the Sea vouchers are not exchangeable for cash under any circumstance
In the unexpected event that Swannie’s on the Sea is no longer available for redemption, Swannie’s will provide voucher holders with options for other events of same or more value.
REFUNDS, EXCHANGES AND REPLACEMENTS
Admission to Swannie’s on the Sea is subject to the following:
You may be denied entry into, or removed from, an event where the Swannie’s has reasonable grounds to do so, including if you breach these Terms and Conditions or the Seller's Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.
If you arrive late, after the yacht has departed, you will be given the opportunity to reschedule to another evening. If you are unable to reschedule, you can still attend Swannie’s restaurant and enjoy the remainder of the event.
All personal affects and equipment (phones, cameras etc.) are your responsibility. Swannie’s and Crystal Blue accept no responsibility for damage or loss of personal affects.
CONDITIONS OF ENTRY
Entry to Swannie’s on the Sea may be refused if the authenticity or validity of a voucher is questionable, including because the voucher has been damaged or defaced in any way, or has not been purchased from Swannie’s or other authorised 3rd party Seller or Distributer.
AUTHENTICITY AND VALIDITY OF TICKETS
You must allow adequate time for collection or delivery of voucher. Methods of collection and/or delivery will be available when choosing your collection/delivery details.
COLLECTION AND DELIVERY OF VOUCHER
While Swannie’s takes all reasonable care to ensure that vouchers are correctly priced and only available for sale when intended, sometimes errors may occur. Swannie’s may cancel an order made as a result of any such error, although in the case of a pricing error Swannie’s will endeavour to contact you to give you the option of purchasing the voucher at the correct price.
The term "including" when used in these Terms and Conditions is not a term of limitation.